FAQ

How easy is it to reserve excursions and activities on jamaicasupertours.com?

It is super easy to book your next excursion on our website. All island tours and cruise excursions are available by region or port of call. All our prices already include all taxes, plus we do not charge a booking fee, or have any hidden fees for a more transparent price package. 

I booked an excursion on jamaicasupertours.com, what is next?

Once your reservation has been confirmed, you will be emailed your reservation voucher within 48 hours, which will have your pickup instruction. Please print your reservation voucher, because it will be mandatory for you to present a copy of your voucher to your tour operator/driver.

How will I know when my driver arrives at my pick-up location?

All Island Tours and Airport Transfer passengers are required to be waiting in their hotel lobby or outside the hotel at least 10 minutes before the confirmed pick-up time.

For guests arriving by cruise ship, please locate your cruise excursion meeting point, at least 15 minutes before your scheduled departure time.

However, in either event, we need to reach you, we will call you using the phone number provided during the reservation.

Is it safe for me to make a reservation on your website using my credit card?

As part of our contactless protocols, all bookings and payments must be made using a credit card. We have implemented the most secure payment system. Our payment system has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1, which is the most stringent level of certification available in the payments industry. You can book with confidence knowing that your information is secure.

What airport does Jamaica Super Tours service?

We provide transportation service to and from Montego Bay Sangster International Airport (MBJ).

How far in advance should I make my airport transfer reservations?

Once you have confirmed your dates of travel, you can book your airport transfer to secure the lowest rates and avoid being overcharged at the airport.

What type of airport transportation services does Jamaica Super Tours provide from Montego Bay Sangster International Airport (MBJ)?

We have great transfer options for visitors at the lowest price. We have the best Shared Coach transfer package. We also offer the widest range of private transportation options including Premium Deluxe, Private Group Package, Private Sedan Package, and ADA accessible vehicles.

What are your hours of operation at Montego Bay Sangster International Airport (MBJ)?

You can book with confidence because we provide airport transfer service for all incoming and outbound flights.

I may need a car seat for my child. Do you provide car seats?

Yes, you can reserve a car seat for your child/children at the time of booking.